FAQ

Payment
 

We accept Paypal and all major credit cards. . All prices are in CDN dollars.

 

 

 

Terms & Conditions
 
Completed orders will be ready to ship within 7-10 business days. A separate shipping confirmation message will be emailed to you once your order is ready to be shipped. Please email us at info@essentialsbynature.ca for more information about  International Orders.  Standard shipping fees are exclusive of duties and taxes. Payment of these charges are levied by the country and payable to the shipping company on delivery.

 

 

 

Returns
 

Unfortunately, we cannot accept returns due to the nature of our products. Our products are handmade and natural. As such, there may be some variance in product appearance and texture. That being said, if for any reason you're not satisfied with your purchase, please message us at info@essentialsbynature.ca and we will try to accommodate your needs better. Cancellations can be made on orders within 24 hours. Once the order has been shipped, it cannot be cancelled.

We take special care in packaging our orders. In the case that something arrives to you damaged or broken, we are happy to replace the item within seven days of delivery with proof of purchase. Please send us an email with the details and at least one photo of the damaged item.

Custom & Wholesale Orders
 

Custom and wholesale orders are welcome, please inquire via email to wholesale@essentialsbynature.ca. In your email, please include some details about your store and how you plan to promote our products.

An additional charge will be applied to all custom orders. The time frame for custom order will depend on the product.

Questions about our products? Send us a message and we will respond within 24-48 hours.

 

 

 

Disclaimer
 

As every individual is unique, not all products will work for everyone. All of our products are healthier remedies, not a cure. Many people have success with essential oils, however, some do not. Therefore, we cannot guarantee the effectiveness on each individual.

Information found on this website is obtained from reliable sources. Essentials by Nature assumes no responsibility for accuracy or completeness of the information contained on the website. The content on the website is for information only and is not intended to be a substitute for the care and advice of a medical professional. 

The use of Essentials by Nature's products by others is beyond our control, and therefore we cannot be held liable for any product after its been shipped.

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All Essentials by Nature products are made and packaged in Edmonton, Alberta